In order to maintain the best possible call quality as our network grows we have installed and commissioned a second carrier class telephone switch.
As a result we are now able to route toll-free calls based on the originating caller ID number.
For example, if a toll-free call originates from an Ontario DID, the call will be routed to the appropriate toll-free number in Toronto. If a toll-free call originates from a Montreal DID, we will route the toll-free call to Montreal.
No more confusion! Your customers will now hear the appropriate language option for their region.
The new telephone switch also allows us to connect calls to Info-Sante: 811. This service is available for customers in the province of Quebec (originating from a Quebec DID).
Customers can now order DIDs from Ste-Therese/Blainville and/or transfer phone numbers from Ste-Therese/Blainville with Unlimitel, effective immediately.
Additionally, all calls made to St-Jerome, Quebec are now ON-NET local calls.